cookie policy

Effective Date: [Insert Date]

Last Updated: [Insert Date]

This Cookie Policy explains how NPChelp ("we", "us", "our") uses cookies and similar technologies to recognize you when you visit our website https://www.npchelp.com (the "Site"). It explains what these technologies are, why we use them, and your rights to control our use of them.

By continuing to use our Site, you agree that we can store and access cookies and similar tracking technologies as described in this policy.

1. What Are Cookies?

Cookies are small text files placed on your computer, smartphone, tablet, or other device when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide reporting information and personalized content.

Cookies may be "first-party cookies" (set by NPChelp) or "third-party cookies" (set by someone other than us, such as analytics or embedded services).

2. Why We Use Cookies

We use cookies for a variety of reasons. Some cookies are necessary for technical reasons to ensure our website operates correctly. Other cookies enable us to:

Analyze how our Site is being used

Improve your experience and preferences

Display relevant content and features

Prevent abuse, fraud, and security threats

Integrate third-party functionality like videos or comment sections

In short, cookies help us create a smoother, smarter, safer experience for you.

3. Types of Cookies We Use

We use a mix of the following cookie categories:

A. Strictly Necessary Cookies

These cookies are essential for the operation of the website and cannot be disabled in our systems. They are typically only set in response to actions made by you such as:

Logging in or navigating pages

Filling out forms

Setting preferences

Managing sessions

Examples:

Session identifiers

Load balancer cookies

Security tokens

B. Performance & Analytics Cookies

These cookies help us understand how users interact with our Site by collecting and reporting information anonymously. This allows us to:

Measure site performance and usage

Identify popular or underused content

Test new features and layouts

Examples:

Google Analytics (_ga, _gid, _gat)

Click tracking and heatmap data

Page visit duration, bounce rates

C. Functionality Cookies

These cookies remember choices you make (like username, language, or region) and enable enhanced functionality.

Examples:

Remembering your preferences or display settings

Remembering previously entered information

Personalizing user experience

D. Targeting & Third-Party Cookies

These cookies may be set by third-party services embedded on our Site (e.g., YouTube, Discord widgets, social media buttons). They can track your browser across other websites and build a profile of your interests.

We do not use advertising cookies for targeted marketing ourselves, but some third-party content may involve them.

Examples:

YouTube video player cookies

Disqus or embedded comment system cookies

Discord embed integrations

4. Duration of Cookies

Cookies can remain on your device for different periods:

Session Cookies: Temporary cookies that are erased when you close your browser

Persistent Cookies: Remain on your device for a set period or until manually deleted

We set most cookies to expire after a reasonable timeframe (e.g., 30 days to 2 years), but third-party cookies may have their own expiration policies.

5. How to Control or Delete Cookies

You have the right to control your cookie experience. Here's how:

A. Through Your Browser

Most browsers allow you to:

View what cookies are stored

Delete cookies

Block cookies altogether

Receive alerts when cookies are used

Check your browser's settings under "Privacy" or "Security" for cookie management tools.

B. Third-Party Opt-Out Tools

You can opt out of many third-party tracking cookies using tools like:

Google Analytics Opt-Out: https://tools.google.com/dlpage/gaoptout

Your Online Choices (EU): https://www.youronlinechoices.eu

Network Advertising Initiative: https://www.networkadvertising.org/choices

C. Consent Management (Optional)

If NPChelp implements a cookie consent banner or settings panel, you’ll be able to manage your cookie preferences directly from our site.

6. Third-Party Cookies We May Use

NPChelp may rely on services that set their own cookies. We do not control these cookies, but we do our best to only use trustworthy providers.

These may include:

Provider Purpose Policy Link

Google Analytics Site usage analytics Link

YouTube Video embeds Link

Discord Widget and OAuth embeds Link

Disqus (if used) Comments and interaction Link

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes to cookies we use, laws, or user feedback. The “Last Updated” date at the top of this page indicates when the policy was most recently revised.

We recommend that you review this Cookie Policy periodically.

8. Contact Us

If you have any questions about our use of cookies or this policy, feel free to contact us:

📧 Email: support@npchelp.com

🌐 Contact Form: https://www.npchelp.com/contact